The Hospitals care quality scandal; where's the voice of the patients?

This is a subject which has annoyed me. If we have this problem in so many Hospitals, why isn't our consultative machinery able to highlight it and press Managers for improvements? #consultation #LINKs #NHS #patients #CareQualityCommission #DignityNutrition #LocalInvolvement #PublicAndPatientInvolvement #StaffordshireHospital #healthwatch