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Boos tagged #contactcenter

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itdecisions

Brazil contact centers are focused on the domestic market: Peter Ryan, Lead Analyst for BPO and Contact Centers, Ovum

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itdecisions

Where are the new and stable offshore alternatives? Peter Ryan, Lead Analyst for BPO and Contact Centers, Ovum

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itdecisions

Peter Ryan of Ovum on Brazil nearshoring

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itdecisions

Developing skills for long term industry growth: Peter Ryan, Lead Analyst for BPO and Contact Centers, Ovum

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