rb3mYes, one has to be careful when it comes to reading or hearing success stories or examples of how other people have done it. The circumstances, context and goals will not always be the same. Although there are always lessons that you can learn from other people's experiences, applying those lessons will be different each time.
lyndabewleySurely what the users want to do is to consume the content (which is what the BBC soes - make content) so the content is what the site has to be structured around. To ignore that would be to miss the fact that the BBC has pre-existing structures/channels/brands which pre-exist outside the site which the user will be using to find/categorise the content. The only alternative action required on the site would be to find the content by category, rather than by 'channel'.
chatbroomeI just wonder if clients are likely to keep in touch when what they're (more often than not, unfortunately) most interested in is the budget. And would you always charge for consultancy work once the site is up and running? I think in most cases we would. It can be difficult for client's to see the 'value' in spending money on intangible advice. Much though it may be needed!
You're absolutely right, of course.
play0:00 / 4:53"This is a book about how people adapt. It's also a book about winning. Not just a winning by playing the same rules but playing better. ...
